Employee Assistance Program(EAP)
The Employee Assistance Program (EAP) provides systematic interventions to help employees more effectively cope with work and life stress, reducing the costs associated with personnel issues for companies.
By implementing an EAP, employees can feel the organization's support, fostering a friendly workplace environment. In addition to alleviating employee stress, it also enhances employees' loyalty to the organization, improving overall organizational effectiveness.
Joyworks Medical offers comprehensive EAP services, encompassing various resources and convenient support systems, supplemented by complete medical resources to help companies maintain the physical and mental well-being of every employee.
We provide an employee assistance program focusing on mental and physical health, which includes:
Text Consultation
- Mental Health Consultation
- Mental Health Assessment
- Corporate Training Program
- Value-Added and Integrated Services
We collaborate closely with the Blossom Clinic of Psychosomatic Medicine
System to provide employees with immediate access to professional mental health and psychiatric services.
Text Consultation
Combining AI with professional psychologists' text support systems, offering three modes: AI self-service, human response, and hybrid, allowing businesses to flexibly choose according to their needs.
Mental Health Consultation
Each consultation is conducted by a qualified psychologist and is available in both online and in-person formats, allowing employees to choose flexibly based on their digital habits and transportation convenience.
We also provide de-identified statistical reports regularly, helping businesses monitor overall usage without the need for HR to track it frequently.
Mental Health Assessment
Mental health assessments are a cost-effective, entry-level intervention tool for businesses, helping employees understand their mental state in an accessible way. It can be complemented by one-on-one sessions with psychologists to explain the report, turning data into professional feedback.
Corporate Training Program
We offer corporate mental health training programs designed and taught by clinical or counseling psychologists. All courses are available in both online and in-person formats, and can be customized and adjusted based on the specific needs of the business.
Value-Added and Integrated Services
The program includes an integrated Line@ platform, allowing employees to book individual consultations and access various resources through an online channel, ensuring that employees can use EAP services in the most convenient way.
Customized service offerings
Initial assessment
The EAP evaluation team collaborates with your company's HR to convene an assessment meeting, thoroughly understanding the current personnel situation and needs.
Service design
Based on the assessment results, design a customized service plan and provide a quotation.
Implementation and review
Provide quarterly execution reports, review utilization rates, and adjust service content and processes accordingly.
Joyworks Medical Technology Co., Ltd.
No. 37, Sec. 3, Minquan E. Rd.,
Zhongshan Dist., Taipei 104 Taiwan R.O.C.